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Small Business

Small Business IT Support Melbourne

(03) 9010 5661[email protected]

Small Business

We specialise in IT support for small business.

Onsite Service

We come to you.

Personal Service

Our IT support service is focused and personal.
Your IT infrastructure is your most valuable business tool. We can help you protect it.

We can help your business with:

Threat Protection and Management
basic2-269_shield_security_virusWhether from without or within, threat management requires a multi-levelled approach which encompasses network security, hardware and software configuration, data storage considerations and employee authentication and behaviours. We can develop a plan for your business to minimise risk and maximise the safety of your systems.
Improving Current IT Infrastructure
basic1-064_computer_settingsNeed to improve the performance of your IT equipment? Need to ensure the safety of your data or protect your network and systems against threats? Need to reduce your IT infrastructure costs? We can help you with all of these goals.
Cloud Services
basic1-048_file_cloudHosting all or parts of your IT infrastructure in the ‘cloud’ can provide many benefits to small business, including: • ease of set up and management • access to advanced features and services too complex or expensive to implement in-house • flexibility to adapt to changing requirements over time (scalability) • potential cost savings We can help select the services that best suit your business, implement them and provide ongoing management as required.
Advice and Information
basic2-002_comment_bubble_chatThere are more options than ever in the IT services and equipment market today. We can help you make the best choices for your business with a thorough assessment of your current and future requirements, existing equipment and budget.
Implementing New Hardware and Software
basic2-048_desktop_computerWe can supply, install, configure and maintain new hardware, software and cloud services to help you grow your business, improve productivity and performance, add new capabilities or reduce costs.
Hardware Management and Servicing
basic1-200_network_sitemapIn order to maximise the security of your IT infrastructure, the safety of your data and minimise downtime, both in-house and cloud-based servers require regular maintenance. Office workstations, laptops and in-store PCs should also be regularly serviced. Regular scheduled hardware testing, software updates, performance and usage monitoring and security audits will help avoid potentially costly problems before they happen.
As well as...
Office relocation, websites, remote access, data backup & recovery, malware removal & protection, new hardware supply, network & connectivity issues, and any other IT support requirements you might have.


Mat Shaw of Shaw IT Services has been my IT guru for over 5 years now.

He has assisted in my office moves and all of my ‘dumb’ questions. If anything drastic has happened, Mat will ensure I don’t have any lengthy down time and is acutely aware of any potential impact on my business.

My backups, maintenance and upgrades all happen smoothly and as a small business owner it is a stress I don’t have to deal with. I have and will continue to recommend Shaw IT Services to others.

Lee DittmerDirectorHow Property Loans

Contact Us

Operating Hours

You can call, SMS, email or Skype us any time! If it is outside our normal operating hours (or we’re busy and not available right away), please leave a message and we will get back to you as soon as we can.

Our standard operating hours are:

M – F

9:30am – 6pm



We understand everyone has their own busy schedule and will always do our best to accommodate your requirements outside of these hours (after hours charges may apply).

Personal Service

  • Onsite Service
  • Remote Access Service
  • Cloud Services Management
  • Phone and Email Support

At Shaw IT Services, we are a small business too, so we can offer the kind of personal, focused service that you understand is so important to your customers.


  • Competitive hourly rate
  • Transparent pricing
  • No contracts – pay only for the service you need


Our current clients include: Accountants, Architects, Builders, Cafes, Charities & NFP Organisations, Early Learning Centres, Entertainment Companies, Fashion Consultants, Financial Advisors, Fitness Centres, Graphic Designers, Lawyers, Locksmiths, Masseurs, Mortgage Brokers, Natural Therapists, Plumbers, Printers, Psychologists, Publishers, Retail Stores and Wholesale Food Distributors.

Contact us to see how we can help your business.

Service Area

Based in Greensborough, we service the eastern and north-eastern suburbs of Melbourne and surrounding areas.
Click here to see suburb list
  • Alphington
  • Armadale
  • Balwyn
  • Banyule
  • Box Hill
  • Briar Hill
  • Brunswick
  • Bulleen
  • Bundoora
  • Diamond Creek
  • Doncaster
  • Donvale
  • Eaglemont
  • Eltham
  • Epping
  • Fairfield
  • Greensborough
  • Hawthorn
  • Heidelberg
  • Ivanhoe
  • Keon Park
  • Kew
  • Lower Plenty
  • Macleod
  • Mill Park
  • Mont Albert
  • Montmorency
  • Northcote
  • Plenty
  • Preston
  • Research
  • Reservoir
  • Rosanna
  • South Morang
  • St Helena
  • Templestowe
  • Thomastown
  • Thornbury
  • Viewbank
  • Warrandyte
  • Watsonia
  • Wattle Glen
  • Yallambie
  • Yarrambat
…and many other suburbs not listed here. We travel to many areas of Melbourne and surrounds, so please contact us to see if we can help you.